Work with agents that can do the job.
Each agent owns a specific job. It takes the task, assesses what needs to be done, advances the required steps, and comes back to you when a critical decision is needed. Your team focuses on the outcome—not on describing the work.
An agent that prepares incoming quote requests from our current price list and asks the sales manager before any off-list discount.
Builder is configuring
Instructions
Knowledge
Actions
Model
Sharing
01
Describe a task, ajan.io prepares the rest
Describe the work you'll give your agent in natural language.
ajan.io clarifies what you need, prepares the structure, and builds an agent you can start using in a few steps. Use the suggested structure as is, or change it however you like.
02
Six things that make an agent
You decide what it does, what it knows, and how it works.
Every agent has instructions that define its job, knowledge it can use, actions it can take, a suitable AI model, inputs that decide how it starts, and access settings for who can use it.
Onboarding Assistant · configuration
Instructions
Answer only from published HR policies. Say so when there is no source.
In your own words, you write what the agent should do, how it should answer, and where it should stop.
Knowledge
Employee Handbook · Leave Policy
You connect the files and sources you want it to look at; answers are grounded in that knowledge.
Actions
Leave balance (automatic) · Leave request (needs approval)
You choose the work it may do on your behalf — look something up, prepare a request, or start a step in a system.
Model
Auto · balanced answers
You pick the AI model that fits the job. Prefer shorter, more careful, or more creative answers from here.
Input
Form: start date, manager, device needs
You decide how the agent starts: free chat, or a form that collects the same details every time.
Access
All employees use · HR edits
You define who can use the agent and who can change it.
03
Make the basis of the answer clear
Let your agent work only with sources you trust.
You choose which knowledge sources it may use. Your agent grounds answers in those sources, shows the document it used, and when it cannot find enough information it says so plainly instead of guessing. Teams see not only the answer, but why it is right.
04
Move work forward, and come back to you on critical steps
Your agent should not only answer — it should also carry out the needed actions.
You can let your agent act in the systems you use, run ready-made capabilities, and start workflows. You decide which actions it may take on its own and which ones wait for your approval. Routine work speeds up; critical decisions stay under your control.
Act in systems
Find, create, or update records.
Use external tools
Use the tools and services it needs as part of the job.
Ready skills
Handle recurring work with predefined methods.
Workflows
Start and advance multi-step processes from a single task.
05
Leave each job to the right agent
Specialist agents work together on different tasks.
A parent agent understands the request, breaks the work into parts, and hands off to the right specialist when needed. Each agent stays focused on its own job, knowledge, and permissions — and you can reuse the same specialists across teams and processes.
06
Be sure before you open it to your team
Test that your agent still works correctly after changes.
Try real usage scenarios ahead of time and see whether answers and behavior match what you expect. Review your changes with confidence; spot mistakes and unexpected outcomes before your team starts using the agent.
Answer quality
Checks how well the agent’s answer matches the expected meaning and accuracy.
Correct tool use
Confirms the agent used the right system or tool for the task.
Content rules
Checks phrases and concepts that must or must not appear in the answer.
07
Grow your agents with your team
A well-working agent should help the whole team, not just one person.
Share agents with the right teams, track usage, and improve them with feedback. You decide who can use them and who can edit them; feature the ones that work well and safely disable the ones you no longer need.
Keep them organized
Group agents by team, department, or use case so everyone finds what they need.
Feature trusted agents
Mark reviewed, ready-to-use agents so the team picks the right one more easily.
Manage usage
Disable or archive agents you no longer need — without deleting them.
See the value they create
Track which agents are used, what work they take on, and usage trends in one place.
Chat, agent, or workflow?
Which one should you use for which job?
Do you need one-off help, a recurring task, or a process managed end to end? Pick the right way of working from the shape of the job.
Chat
Instant questions and one-off tasks
Use chat when you’re working on a different topic every time.
“Summarize the termination clause in this contract.”
Agent
Recurring, well-defined jobs
Create an agent when you want the same job done again and again under similar rules.
“Prepare every incoming quote request from our price list.”
Workflow
Processes with multiple steps
Create a workflow when the work must move through steps, checks, approvals, or waits.
“Take the purchase request through budget check and manager approval.”
Questions about agents
What people wonder most before building their first agent.
All FAQs
Chat starts from scratch each time — you explain what’s needed. An agent keeps its job, knowledge, and allowed actions, so the same setup is ready on every use and everyone on the team works the same way.
Hire your first digital employee.
Start free; add new agents as your needs grow.