Search across your connected integrations to find answers in your company's documents, messages, and data.

Company Knowledge

Company Knowledge is a powerful search tool that finds information across all your connected integrations. Instead of searching each tool separately, ask a question and ajan searches Google Drive, SharePoint, Confluence, Slack, email, and more simultaneously.

Supported Integrations

Company Knowledge can search across the following connected integrations:

How to Use Company Knowledge

Activate Company Knowledge

To use Company Knowledge, click the Company knowledge button in the chat input bar.

When you click it for the first time, the integration selector opens automatically so you can choose which sources to search.

Select your sources

The integration selector shows all your connected work tools. Use the toggles to choose which platforms you want to include in your search.

You can:

• Toggle integrations on/off: Only selected sources will be searched.
• Manage Connections: If you have multiple accounts (e.g., two Google accounts), choose which one to use.
• Save preferences: Your selections are remembered for next time.

Ask Your Question

Write your question naturally - the AI will search your connected sources and synthesize an answer:

What did Sarah say about the API changes in Slack?

Find the Q4 sales report from the marketing folder

Find the meeting notes from last week's team sync

Understand the results

When you send a message with Company Knowledge active, a timeline panel opens on the side showing the search progress in real-time.

The panel has two tabs:

• Timeline: Shows each search step, which platforms are being queried, what documents are being read, and how the answer is being formed.
• Sources: Lists all the documents and messages that were found, with direct links to open them in their original apps.

This transparency lets you verify where information comes from and explore the source documents yourself.

Select Specific Sources

By default, Company Knowledge searches all your connected integrations. To search specific sources:

1. Click the integration selector next to the Company Knowledge tool
2. Select only the integrations you want to search
3. Your search will be limited to those sources

How It Works

When you ask a question with Company Knowledge enabled:

1. Query Analysis: The AI determines what you're looking for
2. Multi-Source Search: Searches are executed across selected integrations in parallel
3. Result Ranking: Results are ranked by relevance to your question
4. Content Retrieval: Relevant documents are fetched and analyzed
5. Answer Synthesis: The AI generates a comprehensive answer with citations

Best Practices

Include details like dates, people's names, or project names to get more accurate results.

❌ "Find the document" ✅ "Find the product roadmap document from March 2024"

If you know where the information is likely to be, select only those integrations. This speeds up the search and improves relevance.

You don't need to use special search syntax. Ask questions the way you'd ask a colleague.

After getting initial results, ask follow-up questions to dig deeper into specific documents or topics.

Privacy and Permissions

• Your Permissions Apply: Company Knowledge only searches content you have access to
• No Extra Access: The tool uses your existing integration connections
• Workspace Scoped: Results are limited to your workspace's connected integrations

Setup Requirements

To use Company Knowledge:

1. Workspace Admin: Must enable Company Knowledge in workspace settings
2. Integration Connections: Connect the integrations you want to search
3. User Permissions: Your integration connections determine what you can search
4. Connect Integrations — Learn how to connect integrations to enable Company Knowledge

Limitations

• Search results depend on what's accessible via each integration's API
• Some integrations may have rate limits affecting search speed
• Large file downloads may take additional time
• Company Knowledge sessions count against your plan's included usage limits

Next Steps

• Integrations — Connect more integrations
• Web Search — Search the public internet
• Document Search — Search uploaded documents
• Knowledge bases — Create searchable document collections

FAQ

Company Knowledge searches connected company sources that are available to the user and enabled in the workspace. The exact sources depend on your integrations, permissions, and workspace configuration.

Retrieval depends on the query, available sources, permissions, and how the source content is indexed or searched. Broad questions can retrieve broad results. More specific questions that name the source, topic, document, or timeframe usually produce better results.

Company Knowledge searches connected company sources through integrations. A Knowledge base is a managed collection of uploaded files that you intentionally make available for chat, Agents, Workflows, or API usage.