Desktop app

The desktop app is the same ajan workspace in a native Mac or Windows window. Download it, install it, and sign in from your browser.

Using the desktop app

The desktop app is ajan on your Mac or Windows PC. You get the same workspace as in the browser: chat, agents, knowledge, and the rest of your tools, in a native window that lives in the dock or taskbar instead of a browser tab.

Use it when you want ajan next to your other apps, more than one ajan view open at once, or to stay signed in in the browser and on the desktop at the same time.

The desktop app replaces the older browser-installed ajan App (PWA). If you still use the PWA, switch to the desktop app.

Installation

Open ajan.com. On that page, use the download button for Mac or Windows.

The file lands in your Downloads folder.

Open

Open ajan.dmg from your Downloads folder.

Install

Drag the ajan app into your Applications folder.

Launch

Open ajan from Applications or Launchpad.

Open

Open ajan Setup.exe from your Downloads folder.

Install

Run the installer and follow the setup steps.

Launch

Open ajan from the Start menu.

The first launch shows Welcome to ajan because the desktop app is not signed in yet.

Click Sign in to ajan. Your browser opens Sign in to ajan Desktop? Continue only if you just opened ajan Desktop on this device.

If you already have a ajan session in that browser, click Sign in.
If you do not, sign in with the browser first, then click Sign in.

Click Cancel if you did not just open the desktop app on this device.

After Sign in, the browser shows Signed in successfully. Switch back to the desktop app. A loading screen appears, then ajan opens in the native window.