Microsoft Entra

Connect Microsoft Entra to ajan to search your organization's user directory from your conversations

Overview

Microsoft Entra (formerly Azure Active Directory) is Microsoft's identity and access management service. Once connected, you can use ajan to search users in your organization's directory directly from your conversations.

Prerequisites

• A Microsoft 365 or Azure AD account
• Admin consent may be required to allow directory read access for your organization — check with your Microsoft 365 admin if the authorization fails

Setup

Navigate to Integrations in ajan

Go to Integrations and find Microsoft Entra in the list.

Connect via OAuth

Click Connect to start the OAuth flow. You will be redirected to Microsoft to authorize ajan.

Grant permissions

Sign in with your Microsoft account and approve the requested permissions. If your organization requires admin consent, a Microsoft 365 admin will need to approve the application first.

Start using Microsoft Entra in ajan

Tag the integration with @ in any agent to search your organization's directory.

Common Use Cases

• User Lookup — Find employees by name, email, or partial match across your organization's directory
• Contact Discovery — Quickly look up contact details, job titles, and department information for colleagues

Troubleshooting